A term coined by Jennifer Freyd, PhD, at the University of Oregon.
"Institutional betrayal refers to wrongdoings perpetrated by an institution upon individuals dependent on that institution, including failure to prevent or respond supportively to wrongdoings by individuals (e.g. sexual assault) committed within the context of the institution. Institutional betrayal harms in at least two distinct ways: pragmatic and psychological. For instance, damage to citizens from avoidable government failure in managing covid19 is both pragmatic (illness, deaths, increased inequality, economic ruin) and psychological (leading to emotional and physical distress and thus more pragmatic harm)." [1]
Eric frequently uses this term and credits Dr. Freyd here